Support

How can we help you?

We're here to support your journey. Find resources or get in touch with our team.

  • 01

    Community

    Join our Discord community to get help from experts and other users.

    Join Discord
  • 02

    Email Support

    Send us an email and we'll get back to you within 24 hours on business days.

    Email Us
  • 03

    Documentation

    Every project ships with written documentation and guides. Existing client with a question? Reach us here.

    Get Help

FAQ

Frequently Asked

  • Depending on the package, a standard setup takes between 5 to 12 days. Custom bot solutions may take longer.

  • Yes, with our custom plan everything can be customized. Our Pro tier includes specialized automation tailored to your needs.

  • Yes, you can always scale your community. We offer upgrade paths for existing clients at preferred rates.

  • Every plan includes a post-launch support period to ensure everything runs smoothly and your staff is trained.

  • We primarily work on a project-based fee, but optional ongoing maintenance and premium bot hosting are available as add-ons.

  • Absolutely. We specialize in server migrations, ensuring all your members, data, and roles are transitioned safely.

  • You can manage the server yourself using our training guides or opt for a maintenance contract.

  • Yes, every setup includes a comprehensive walkthrough and documentation for your moderation team.